SHIPPING POLICY

At Lumora Wick Candles, we aim to deliver your favorite natural candles safely, quickly, and reliably. Please review our shipping terms below.

 

 Processing Time

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Orders are typically processed within 1–3 business days (Monday–Friday), custom or personalized orders may take longer, and we will provide an estimated delivery date at checkout.

 

Shipping Methods & Delivery Times

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We offer the following shipping options, Standard Shipping: 3–7 business days, Express Shipping: 1–3 business days (where available). Delivery times are estimates and may vary depending on your location and external factors beyond our control.

 

Shipping Costs

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Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, promotions or free shipping offers may be available, these will be clearly stated on our website.

 

Order Tracking

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Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s progress.

 

International Shipping

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We currently ship to [insert countries or “selected international locations”]. International customers are responsible for customs duties, taxes, and import fees, which are not included in the shipping cost.

 

Shipping Issues

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Lumora Wick Candles is not responsible for delays caused by carriers, weather, customs, or other unforeseen events. If your package is lost or damaged during shipping, please contact us immediately so we can assist with a resolution.

 

Contact Us

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If you have questions about shipping, delivery, or your order, please reach out: lumorawick@gmail.com